The first sip
A community manager who makes people feel known.
I build the rhythm, belonging, communication and systems that turn a fast-growing audience into a room people would miss.
One juice box
For the time it takes to finish one juice box, let’s talk about why I’m the right person for the job. Every scroll is a sip.
Scroll down to sip.
The role, translated
What you need.
What I have already done.
Different industries. The same useful instinct.
Capability 01
Build daily engagement and belonging
Hyphenation Circle: turned newsletter replies into accountability, co-working and member-to-member momentum, then made big goals feel actionable through repeatable rhythms.
Community rhythm
Capability 02
Own clear, thoughtful member communication
Acted as primary contact across artists, authors, speakers, clients, partners, government teams and contributors—listening for what sat underneath the question and making the next step obvious.
Stakeholder comms
Capability 03
Support events and close the follow-through loop
Coordinated festivals in Uganda and Zimbabwe, plus workshops and regional programmes across nine countries—from participant communication and schedules through publicity and post-event reporting.
Events + programmes
Capability 04
Keep community operations running cleanly
Managed concurrent programme, publishing and client workstreams; built campaign rooms, workflow stages, trackers, compliance checks and handoff systems that stop work disappearing between people.
Operations systems
Capability 05
Bring editorial judgment to community content
Seven-plus years across publishing, media and institutional content. Editorial work behind a New York Times and USA Today bestseller, plus outside proof from Sharmadean Reid.
Editorial judgment
Capability 06
Help members navigate AI with confidence
Builds with Lovable, Zapier, n8n, Claude and Codex; can simplify the beginner question, stay useful with the advanced one and turn recurring friction into a shared resource.
AI facilitation
Community-led
Strategy-first
AI-native
Systems-minded
Calm under pressure
You asked for
Rhythm. Belonging. Clear comms. Streamlined ops.
Here is what I think each one is really asking for.
Make each person feel like the only one.
When you say engagement-heavy, you’re not just saying I should type up a storm. You’re also asking whether I understand the why beneath it: that the heart of the community is made in each interaction—and that every member should feel like she is the only person in the room. I have done this before: built the rhythm behind the scenes, then stayed present enough for each person to feel noticed.
Information gets people through the door. Belonging keeps them in the room.
Yes, people sign up because they want to catch up and stay up to date with everything AI. They want to know someone else is keeping a hand on the pulse of tech trends for them. But after six months? If that is all we give them, churn would be crazy. People, no matter why they gathered, crave belonging. My job is to make AI Snack Club a place they simply love coming to—beyond the learning.
Keep the magic stocked.
Of course, if we do all this and then forget the right follow-up, the next-event reminder or the handoff, our snack bar eventually runs out of snacks to give. My job is to keep the operations around the community running beautifully.
You said newsletter.
I said: I’ve got you.
My experience includes:
01Running a newsletter.
02Editing a New York Times and USA Today bestseller.
03Editing a 2025 Hustle & Heart Book Awards Business Hiring Gold Winner.
04Being the editing eye behind an online platform with 70K+ registered readers.
Oh, but of course. Workflows and automations. Automations—love of my life, we meet again.
I can improve the member portal, connect the tools, remove repetitive admin and document the system so it keeps working after I close my laptop. Lovable, Zapier, n8n, Claude and Codex: I can build it. And yes, I can answer the community’s questions about it—including the advanced ones.
Lovable
Zapier
n8n
Claude
Codex
Before we talk strategy
The founder sets the direction. The community manager carries it into the room.
The person closest to members should understand what Monica wants the community to become. That picture gives each welcome, answer, event and handoff a consistent centre.
A welcome is never only hello. It is the first proof that this
place knows how to receive you.
So, yes. Let’s get nerdy about what makes people return.
Applied community research
The Club People Would Miss.
I have a doc full of questions that I ask AI to turn into a pretty nerdy research document.
How does AI Snack Club turn rapid early growth into a community women feel known inside, contribute to and would genuinely miss if they skipped an event?
1
Protect what already works. Growth is evidence, not a blank page.
2
Preserve structural smallness. Let the club grow while small places retain memory and repeated contact.
3
Build member ownership. Help participants become contributors, connectors, hosts and stewards.
If the question is whether I’ve thought deeply about this role, the answer is yes. This report is the long answer.
Founder vision, accurately carried
Not to comment on my own cooking skills here, but my snack bowl is the best to ever!
Outside proof, entering the room
But do not take my word for it.
Sharmadean Reid MBE—founder of WAH Nails, Beautystack and The Stack World, appointed in the Queen’s 2015 Birthday Honours and the first Black woman in the UK to raise £1 million in venture capital—had this to say.
“Probably the most accurate analysis of my work.”
That is to say: I listen closely, know how to find the governing idea, translate it clearly and carry it consistently.
01 Listen closely
02 Find the governing idea
03 Translate it clearly
04 Carry it consistently
In case you think I’m all theory
The theory did meet a room.
Hyphenation was where this thinking became lived work. Newsletter replies became conversations; conversations became accountability and co-working; members shared the messy middle of their goals, and I loved helping them move.
Turn ambition into action. Big goals became three repeatable actions and a rhythm someone could return to.
Move the handoff. A member flagged a missed match. I acknowledged it, found the owner and moved the next step.
Warm enough for honesty
Structured enough for action
Follow-through earned trust
Want to hear me talk about one of the people who taught me community—virtually?
One way I would listen at scale
Turn member friction into shared leverage.
Members submit workflows they are struggling to build. I look for patterns, group related needs and choose the smallest scalable answer.
1Answer it clearly once.
2Host a small table for the shared need.
3Build a reusable workflow or automation.
4Turn it into a tutorial or future session.
5Save what worked for the next member.
One person’s stuck point can become the community’s shortcut. It also gives advanced members a reason to stay: their harder questions remain interesting to the room.
Lovable · Zapier · n8n · Claude · Codex
What members say
“Automate client onboarding.”
“Can AI review this research?”
“I rebuild this workflow every week.”
Pattern spotted
One shared need
What the club can make
A focused Snack Table
A reusable workflow
A future session or tutorial
What comes with me
I see recurring friction and build the system it needs.
Drag, swipe or use the arrows. Each build is a different answer to the same instinct: somebody should not have to keep carrying this problem by hand.
AuthErrorsData
MobileRecoveryLaunch
RolesPrivacyQA
35
The Inspector Library
A production-readiness field tool for the security, QA and operational gaps a polished vibe-coded app can hide.
Enter the field tool ↗
M
R
A
J
OP
Our Place
A community-based work world built around connection, shared progress and the structures that keep ambitious women moving.
Enter Our Place ↗
Today
Month
Year
Rally
A productivity system that keeps daily work accountable to monthly priorities and the year it is meant to build.
Open Rally ↗Our Place Campaigns
A campaign operating system for planning, sequencing and outreach without letting scale erase judgment.
Open Campaigns ↗Our Place for Publishing
A publishing workflow for moving ideas from editorial thinking into a visible, repeatable body of work.
Open Publishing ↗
ChatGPT
Claude
Gemini
Android
Context
BlackBox
A portable-memory layer that lets new AI tools understand the context I have already built elsewhere.
A snack for the community
Cadence
One strategic session.
Up to 30 posts.
Your voice intact.
Up to 30 posts.
Your voice intact.
A useful gift
Nobody shows up to a club with nothing in their hands.
Here is a GPT, free for your community to use.
Cadence leads a strategy-first writing session and turns it into up to 30 voice-matched posts. Members spend less time teaching AI how to sound like them and more time shaping ideas worth sharing.
Take a snack with you ↗
The best rooms leave people wanting one more conversation.
One last sip
If you made it this far, we should probably talk over a virtual snack.
I would love to help AI Snack Club continue to feel as thoughtful on the inside as it looks from the outside—so every member knows where to begin, what happens next and that someone is paying attention.
Favourite snack: sour gummy worms. Sweet, sharp, and incapable of being boring.